Returns & Exchanges

At Cozey Maison, we want you to love every corner of your home, which is why we offer a 30-day window for returns or exchanges on all eligible furniture and decor. If your selection isn't the perfect fit, we are committed to making the return process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging to ensure they remain protected during transit and include all hardware and instruction manuals.

3

Attach the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your box before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing